Shipping & Return Policy
Shipping Policy
Standard FedEx Ground shipping is free for orders of $50 or more. All orders are shipped using FedEx Ground Monday through Friday (holidays excluded).
Orders will be shipped on the next business day (Monday through Friday, holidays excluded) after they are placed with the following exceptions:
- Orders must be placed before 12:00 PM PST to ship that next business day.
- Orders placed after 12:00 PM PST Monday through Friday will be processed and shipped the second business day.
- Orders placed on Saturday or Sunday will be processed and shipped the second business day.
- On occasion, some orders placed over the weekend may not ship until Wednesday due to the volume of orders received.
- Out-of-Stock items will ship as soon as the product becomes available.
Please do not enter P.O. boxes as shipping addresses. If you enter a P.O. box as your shipping address, your order may be delayed or canceled.
An automated email with tracking information will be sent once item(s) have shipped.
At this time we are only shipping within the United States.
At this time we are only shipping within the United States.
At this time we do not offer shipping for frozen products.
Order Limits
Our shipping limit is 10 cases. If you would like to order 10 or more cases, please email or call us and our Customer Service team will arrange the best method of shipment for you. If you place a standard online order for 10 or more cases, your order may be delayed.
Return Policy
Lyons does not accept returns of grocery of food products.
Lyons does not accept returns of grocery of food products.
Refund Policy
Lyons is committed to providing you excellent customer service and your complete satisfaction is our goal. If an item falls short of your expectations, please contact us through one of these methods:
- Contact Form
- Email us at Sales_LyonsReadyCare@lyonsmagnus.com
- Call us toll free at (800) 344-7130, Monday through Friday, 8:00 AM to 5:00 PM PST and ask for the Lyons ReadyCare@Home Help Desk